Slow Performance

1:35 am GMT (2:35 pm NZT)  We are experiencing slow performance on Xero applications including accounting and payroll.

The Xero operations team are working on the root cause of the problem and we will rectify as soon as possible.  We will provide another update at 2am GMT.

We apologize for the impact this issue is having on our users.

UPDATE 2:01 am GMT (3:01 pm NZT): Performance has returned to normal however there is a small risk that we will experience further performance issues.  We will continue to monitor the system and further updates will be posted as soon as we have any new information.

 

2 Comments

Phteven
December 12, 2013 at 3:20 pm

Wow, great to work alongside a company recognising and fixing issues in real time. Thanks for keeping us informed!

Sam Whelan
December 12, 2013 at 5:20 pm

I was getting really frustrated thinking it was my computer.always good to be kept in the loop.Thanks for advising

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