Unexpected extension to scheduled maintenance outage (updated)

We have just had to extend a what was planned to be a short 5 minute maintenance outage due an unexpected network issue within our hosting infrastructure. We are working on resolving this and will provide an update on expected resolution timeframe shortly. Our apologies for any inconvenience caused.

(UPDATE) We are back online as of Tuesday 8th 18:55 GMT. We are still completing an review of what occurred but it appears to be a network configuration issue with the system’s database servers. We are not expecting any further problems.

(UPDATE) Confirming that the extension to the maintenance outage was caused by a network configuration issue between two of the underlying database cluster nodes. We choose to delay bringing the system back online until the network issue had been resolved so as to ensure the fault tolerance within this database layer was functioning correctly.

2 Comments

SM
May 9, 2012 at 6:50 am

Hi Alastair… love the zap & coffee clip LMAO

Fed you so much coffee it must be time for a wee break LOL

Gayle Buchanan
May 9, 2012 at 7:02 am

no worries guys – off for that break as @SM suggested (Craig AKA Mr Orange – you still make me laugh when I zap you!)

Leave a Reply

Your email address will not be published. Required fields are marked *

Xero Gravity: You’re never too young to plan for retirement

You could be sipping martinis on a tropical island sooner than you thought. It all comes down to implementing an effective retirement plan. In this episode of Xero Gravity, Rochelle Odessor, Vice President, Madison Planning Group and Justin Follmer, MBA at Coastal Wealth Advisors catch up with Gene and Elizabeth to dive into the details of retirement ...

The Insider’s Guide to Xerocon London

Xerocon London is less than a week away, and with two days packed with exclusive content, awards, networking events and a long lineup of inspiring speakers, it pays to have a plan for what you want to get out of your Xerocon experience. Before we jump into a few tips for making the most of ...