We move fast here at Xero, so as General Manager, Human Resources, I spend a lot of time looking for people to design, develop, sell and support the features our customers love.
Right now, we have a big need for Quality Assurance (QA) Analysts. We currently have nine vacancies in New Zealand, eight in Wellington and one in Auckland. Our QA team are the reason Xero “just works.” We only release new features after the QA team have put them through their paces.
Day-to-day for a QA
Being a QA is much more than just testing software. At Xero, our QAs are involved in the entire development process. When a feature is first discussed, the QA team get involved and ask all kinds of tough questions – “what if a user does this? Have you thought about that?” They use their keen analytical skills and challenge our designers, business analysts and developers to make sure they’ve thought of everything.
When a feature reaches our staging area (a kind of dress rehearsal), our QAs write test scripts – sets of actions that emulate everything a user could do. Since accounting software is such a massive, interconnected system, a QA needs to be able to see these connections and write scripts that test them.
Becoming a QA at Xero
We’re looking for people who love QA and for whom QA is a career choice. People who want the opportunity to contribute to a great product and be part of an accounting software revolution. Along with the core Xero products our QA team also provide quality assurance support for all of our associated service delivery systems, including internal systems such as BOSS (our intranet) and SubXero (our billing system).
Ideal candidates for our QA roles have had 3 to 5 years complex Web and UI quality assurance experience and have excellent communication skills both (written and verbal). A QA has strong analytical skills and can think outside the box; is flexible, proactive and can work both collaboratively and independently.
A financial background or previous experience using Xero software would be an advantage, as this gives depth and familiarity to quality assurance process.
So do you have QA skills to bring to the table? If so, we’d love to hear from you. With our fabulous new offices in Auckland and Wellington and awesome people to work alongside, it’s an exciting time to join us. So have a look at the job description and drop us a line if this sounds like you.