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Hi from Jamie, Team USA

Posted 7 years ago in Xero news by Xero Blogger
Posted by Xero Blogger

Hi. My name is Jamie Sutherland and I’ve just been appointed President of US Operations for Xero. You can read the official announcement here.

I am so thrilled to join Xero and be part of something amazing.

I can honestly say that this is the most excited I’ve ever been about a job. How often do you get to be a part of a cool, hip, fast growing company that can literally revolutionize an industry?

A little about me…

I have had the fortune of holding a variety of fun and interesting jobs over the past 10 years in several industries. While I enjoyed them all, moving to the West Coast (USA) into the software industry was one of the best decisions I’ve ever made. The software industry moves at a pace I’m much more comfortable with – fast.


My most recent experience as the General Manager at Sage was great prep for Xero. I had P&L responsibility for a small business accounting division with a team of 170 people. I had an impressive team that helped us become the fastest growing business across Sage North America. We were also creating next generation SaaS and mobile apps and pushing the company into an uncomfortable area which was exciting. There was still some debate at Sage about the cloud which largely revolved around hosting desktop solutions. I had moved on from the cloud vs. desktop debate a long time ago. The internet has the ability to change every single industry on this planet so why wouldn’t accounting be the same?

My thoughts on Xero

I was introduced to Xero through Doug Sleeter. We caught up for lunch in Pleasanton, California and I told him what I wanted for my next career move. I was interested in a small, nimble, and fast-paced SaaS company focused on small business. Without hesitation he said “you gotta talk to the guys at Xero”.  A day later I was on a call with Rod Drury. The very next week I was in Wellington, New Zealand.

I remember my first morning in New Zealand being greeted by Catherine Walker and checking almost every coffee shop on the North island. Needless to say, I had my share of caffeine and was ready to meet the team….buzzing.

In my mind, this wasn’t just an interview. Part of my visit was to “kick the tires” at Xero and ask some tough questions to make sure this company was all it was cracked up to be. For every heady question I had, there was an equally impressive answer that just made plain sense. From Xero’s design-led product development, nimble start-up feel, awesome accountant-savvy staff, all-star board, sound business model, and bulletproof go-to-market strategy and sales model, I was thoroughly impressed. It’s no wonder Xero is doubling and tripling revenues.

Fast forward to today and I am flattered to have been selected to lead the US expansion and extremely excited about what we are going to accomplish. I am also thrilled that Craig Walker (engineering wizard) and Catherine Walker (community and coffee wizard) relocated to San Francisco to keep that special Xero vibe. We have an incredibly strong foundation to build upon and I foresee growth coming in leaps and bounds.

Want to be a part of the Xero story? We’re hiring and 2012 is going to be an exciting year.


Guy Pearson
December 15, 2011 at 3.57 pm

Welcome aboard from Jamie.

Will be in the US mid year if you’re around San Fran.

Highly recommend you check out in 2012. My view on where Xero is heading IMO.

All the best with the new role and enjoy the challenges!


December 15, 2011 at 3.57 pm

HI Jaime, it’s great to know that Xero has a US based team now too. We recently came across our new accountant/bookkeeper who introduced us to Xero. We are just now getting our companies setup and going in Xero Business and I like what I see so far. I’ve also started to test out the Xero personal account and love the fact that I can “send” an expense paid on my personal card to my business so easily. I can’t wait till you all are up and running with bank feeds for the personal side. I’ve read some of the comments and posts about this topic recently and understand it has been in the works for a while. But much rather see it done right than done too fast. When you get around to connecting with the banks, please make sure that USAA Federal Savings Bank, Navy Federal Credit Union, Wells Fargo and Legacy Texas Bank are included 🙂 (yes I’m a little biased since we use all of them.) Congratulations on the new position and if you have an email list just for US subscribers, please add me to it for all the new/latest updates.

Kara Haas
December 16, 2011 at 1.04 pm

Congratulations Jamie and Xero! What a beautiful match. After briefly meeting you, your enthusiasm for this product and its presence in the US market is just downright infectious! Good things are in store, US … get ready.

Doug Sleeter
December 23, 2011 at 8.24 am

Congratulations Jamie! I know you’ll do well at Xero and I’m so glad the connection worked!

Xero has a bright future and I’m happy to play a part.

Jamie Sutherland
December 24, 2011 at 8.29 am

Guy, Sara, Kara, Doug – Thank you for the kind words. I’m looking forward to an amazing 2012. FYI – I’m building a Partner Advisory Committee in the new year and looking for awesome “cloud-thinking” accountants.

Have a great holiday break!


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