1000+ more bank feeds

Today we’ve released automated bank feeds for another 1,000 more banks across the globe. We’ve spent the last few months adding support for this next wave of banks and in doing so have taken a step closer to supporting banks that use multi-factor authentication (MFA) for internet banking.

We now have bank feeds for some of the most popular banks in the USA including Bank of America, HSBC and Wachovia, and in the UK, Citibank and Smile, along with many other banks. Some of these banks require security questions as part of the sign-in process and this latest release enables feeds with many of the banks that use this method of authentication.

For those of you waiting for banks that use full MFA (e.g. security tokens, security images and more complex security questions) we are looking to launch support for these in July. This should include Barclays and Lloyds TSB Business in the UK, Wells Fargo in the US and TD Bank in Canada. These are just a few of the banks in what will be more than 1,500 new MFA feeds, so there’s a very good chance that your bank will be available soon.

The best test of whether you’re able to receive feeds is to sign into your Xero account and give it a go. If you sign into Xero and you now have a green ‘Get Bank Feeds’ button next to your bank account, you’re on your way.

Xero still allows you to upload bank statements manually so you can still get started in the lead up to automated feeds being activated.

77 Comments

Alex
January 5, 2012 at 4:57 am

Just to add to Dennis’s request. We could really do with Irish AIB internet *business* banking (IBB) support which is a two-factor authentication job. AIB are so painful. No export in any of the recognised formats. It’s a manual Excel hack job every time.

Braden
January 5, 2012 at 3:27 pm

Any one have BVI or Carribean account feeds coming through…???

Sean O'Rourke
January 10, 2012 at 2:35 am

@Alaistar, any update on Ulster Bank (Ireland) Business A/c feeds? As part of the Royal Bank of Scotland Group one would imagine that you are dealing with this format in the UK already. Many thanks. PS. AIB and Bank of Ireland feeds would also be great, if Xero had this compatibility it would be an easy sell to my clients!

Matt Vickers
January 11, 2012 at 4:58 pm

@Sean – Yodlee has business banking agents for Allied Irish Banking (UK) and Ulster Bank (UK) sites, but have yet to launch beta agents for the equivalent Irish banking sites. We have again asked that they progress releasing beta agents for these Ireland sites as a priority.

Sean ORourke
January 29, 2012 at 8:45 pm

Thanks for the reply @matt. Seeing as the Irish version of Ulster Banks Bankline is almost identical to the UK version I hope that this can go live pretty soon. I note that this  blog started in May 11 so it’s disappointing that there is not a single Irish business bank account that is compatable. Auto bank feeds is the killer feature of Xero and I feel that your competitors are gaining massive market share the longer this draggs on (Sage One for example). We all know that once a business has made a switch to a new accounting software it’s very hard to get them to switch again. If Xero had Irish Auto bank feeds it would  easily be the “best in class” . Thanks, Sean

Matt Vickers
February 27, 2012 at 5:03 pm

@Jeanette Sorry, neither of those feeds are currently supported.

For anyone else wondering which feeds are supported and which aren’t, our Help Center has instructions on how to determine whether or not a feed is supported by Yodlee.

http://help.xero.com/#Payments_YodleeFeeds$BK_Included

Jeanette Korporaal
February 27, 2012 at 7:01 pm

What can be done to get these banks on the list. The UFS is a registered bank – full bank audits etc. Has 1.5billion under management. And thousands of user accounts. I know this is a smallish number – but over 500 hundred accounts are NFP organisations that I think would fit the Xero target customer

Matt Vickers
February 28, 2012 at 1:09 pm

@Jeanette If you want to see a bank supported that isn’t currently supported, you can do a few things:

– Contact customer care and let them know which banks you’re after.
– Create bank accounts within your paying organisation with these banks as the bank names for those accounts. We use this to help us decide which feeds to pursue next. The more paying customers that want a particular feed, the higher that feed is prioritised.

However, the best thing to do is to contact the bank in question and let them know that you’d like them to integrate with Xero directly and to get in touch with us. If a bank agrees to provide us with a feed, it’s a fairly simple process for us to set this up.

Jeanette Korporaal
February 28, 2012 at 7:02 pm

Thank you – will do!!

Billy O'Dwyer
March 27, 2012 at 3:05 am

One of my clients asked me to evaluate your software and everything looks good except for one point. Can you tell me definitively if there is or will be a Bank of Ireland feed solution. We cannot go ahead without it.

Matt Vickers
March 27, 2012 at 10:57 am

@Billy – Hi Billy – if you’re in the Republic of Ireland and using Bank of Ireland personal banking (365 Online), the feeds should work. However, if you’re using Bank of Ireland business banking (Business Online), Yodlee’s advice to us is that they are unable to support these accounts at this time.

If you’re trying to setup Business Online accounts, you have a few options available to you:

– You can ask the bank to make the accounts available through 365 Online
– You could import transactions manually
– You could contact the bank and request that they talk to us about supplying data to us directly

I hope that helps.

Alex
May 24, 2012 at 4:28 am

I would love to see UBS Switzerland supported. pls add it to your list.

Alex
May 24, 2012 at 4:30 am

would it not be more time efficient to add a ‘universal’ middleware layer that could be configured by XERO customers themselves. Dunno, maybe I am not seeing the complexity of these connections. Just thought I would mention the obvious.

Shane
January 4, 2013 at 6:50 pm

5 June 2011 “Hi Matthew, Bank feeds are available now in Xero Business from ABSA, First National Bank (ZA), Nedbank and Standard Bank, with Investec Bank coming online once we release support for MFA. Automated feeds from these banks will also be available when we extend our Yodlee integration to the Xero Personal app, which is something we are planning for later this year. Are there other major banks that you would like to see available?”

I have a few questions with regard to the above: (i) Have you extended the Yodlee integration to Xero Personal? (ii) If not, by when do you expect to do so?

I also have two additional questions (i) When will Xero Personal be able to handle multiple currencies? (ii) Do you plan to add any Mauritian based banks to Yodlee and Xero, and if so, by when? I would expect that there would be a strong demand for your services in the offshore banking sector. Mauritian banks such as HSBC (Mauritius), Mauritius Commercial Bank, AfrAsia Bank etc should be considered.

I look forward to your reply.

Andre
January 9, 2013 at 7:20 pm

Please support Switzerland. It’s the banking country after all. Don’t wait for enough Swiss customers, it will not happen. Offer the feature first and the customers will flow in. Thanks.

Matt Vickers
January 11, 2013 at 1:11 pm

Hi @Shane – Yodlee has been extended to Xero Personal. It’s available right now.

There are no current plans to add multi-currency to Xero Personal but that’s not to say it won’t happen in future. You can vote for multi-currency in our Personal Community. https://community.xero.com/personal/

If there’s a bank you’d like to see supported (such as a bank in Switzerland or Mauritius) you should contact bankfeedhelp@xero.com – we can pass the request on to Yodlee. However they prioritise these requests according to their own development schedule and needs, so we can’t give any guarantees around when support might be added. The more requests we get – the more likely the feed will be added.

Sean ORourke
January 29, 2013 at 12:15 pm

Just wondering if we are any closer to having Irish bank feeds for AIB Business customers? Live feeds for Ulster Bank have been available for a few months now, would be good to see more progress on this…outside of NZ, Aus, USA, & UK Ireland must rank pretty high in terms of Xero users but with only 1 bank having life feeds in this country I feel we deserve better. Thanks.

Sheena
April 19, 2013 at 6:31 am

I’m also interested to see if there has been any update on whether Xero is compatible with Bank of Ireland business banking? I’m very frustrated by their crazy system so want to do all my banking through Xero. Can you advise on whether this is possible?
Thanks.

Alastair Grigg
April 22, 2013 at 7:44 am

Hi Sheena,
Unfortunately feeds for Bank of Ireland (Ireland) Business accounts still can’t be enabled because the BOI Business site uses a form of dialogue box as part of their user account login that Yodlee, the data aggregation service that we use for enabling most of our automated bank feeds in the UK, isn’t able to support.

Peter
August 18, 2013 at 6:59 pm

I am having trouble with connection to my Royal Bank of Canada account – is this bank enabled & are others having an problems with connection?

Alastair Grigg
August 19, 2013 at 9:46 am

Hi Peter,
No known issues at the moment with the Royal Bank of Canada bank feeds, but if you can raise a support ticket to support@xero.com with details of the account type(s) you are trying to connect we can investigate further. Thanks.

Lisa Saad
September 24, 2013 at 8:10 pm

What does secure code for Citibank direct bank feed mean? and if I need it to whom do I get it from. Citibank have no idea. Just spent the last hour on the phone with them asking…

Michael
April 3, 2014 at 10:07 am

Any updates on bank feeds and availability in the UAE… Would be great to be up and running over here in the Middle East.

Therese
October 3, 2014 at 5:39 pm

What does secure code for Citibank direct bank feed mean? and if I need it to whom do I get it from.

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