Clients driving the change

We see a growing number of accounting firms in the UK coming to us because their clients have found Xero under their own steam (it’s not that hard these days), signed up and then sent their accountant a Xero user invitation. And from time to time we also hear about clients changing accountants and then looking for more progressive firms who are able to work with them online.

The old world of software didn’t work like that and invariably it was the accountant who called the shots and pushed clients towards using Sage or Quickbooks. Switched on Oxfordshire accountant Ian Woollard took some time out the other week to share an anecdote of how he was switched onto Xero by a client.

2 Comments

Accountant Dunedin
November 11, 2010 at 3:51 pm

Xero is awesome, and I love the fact my accountant is now accredited with the system and can look at my accounts whenever very easily (with my permission of course). Smart accountants are now looking at the clients needs and changing which is fantastic, so much better than my rip off accountant I started with years ago, paid a lot of money for less service than I get now, and i am paying at least half of the fees I used to.

Anja
November 11, 2010 at 8:04 am

On the weekend I heard a treasurer of a youth club questioning the high accounting fees for year-end preparation, she was told that quality clients get quality financials…..

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