Yammer

Philip Fierlinger, Xero – Yammer (2:44)

3 Comments

Aaron Green
October 29, 2010 at 9:01 am

Couldn’t agree with your more Philip, we’ve been using Yammer for a while at Streamtime – we’re spread out across 7 locations, 4 countries and multiple time zones and Yammer keeps us together. We too have live customer feedback feeds going into Yammer. Its helped keep the internal emails down to a minimum too which is fantastic.

Darren Flood
October 30, 2010 at 2:05 pm

Thanks for posting this video. Just signed up to Yammer to give it a try. We are a small office but I think that this will be a very useful tool.

Graeme Leo
November 7, 2010 at 6:37 am

As an observer of CRM evolution and it’s convergence with social networking software such as Yammer, it is obvious that tools like this, used sensibly, bring a community immediacy and efficiency to daily work that conventional CRM isn’t equiped for. Traditional desktop CRM products need to catch up with this new ‘community relationship stream’ rather than having to revert to more formal dashboard or report tools which lack the immediacy or the conversational intelligence. Security of information however would be the cautionary note being a SaaS product. At least in perception, as a SaaS product there is risk, however small, that confidential business information is being transacted. I would be interested in how Xero evaluated that risk.

Leave a Reply

Your email address will not be published. Required fields are marked *

The plot of You’ve Got Mail re-imagined with today’s technology

It’s Valentine’s Day, and therefore the perfect excuse to throwback to the 90’s and use one of my all time favorite rom-coms to prove just how much communication technology can change everything. Released in 1998, You’ve Got Mail was one of the first films in my generation to center around technology. But, what happens to ...

HATS OFF TO YOU: The 2016 Xerocon Awards

Our annual awards, where we recognise the biggest achievements from the Xero community, punctuated what has been the most successful Xerocon in London to date. We’d like to congratulate all the winners, you’ve done some truly inspiring work. And, even if you weren’t among the winners this year, we’d like to thank everyone who works ...