Xero appoints Community Manager – me! I’m pleased to formally take up the role of being the ‘voice’ of Xero and encourager of Xero conversation out there. As the manager of Xero’s Help Centre I’ve been dabbling in community aspects on the side – following up comments on blog posts and making a name for myself as the Xero ‘Twittress’ … if you follow @Xero on Twitter you’ll know what I mean. That’s me! ^OG = Orange Girl, not ‘original gangster’ as quite a few have thought!
I’m on a bit of a learning curve but now that I’ve officially taken up this role I hope to provide some useful inside input into Xero conversations. Aside from being on Twitter we’re working on redesigning Help Centre to make it more of a community site so you can ask questions, others (or me) can answer them and we can really get that feedback loop going so that you can benefit from the learning and experiences of fellow Xero users.
So exciting times come up – as ideas or developments come along I’ll let you know. Any ideas or expectations you have for a community site send them in. Otherwise follow me on Twitter!