I landed at Sydney Airport last week and once we hit the arrival gate I noticed the stewardesses were suddenly masked. It was a nervous 15 minutes while someone at the back of the plane was swabbed by a health official. I was thinking I might end up trapped in an airport hotel for a week or so – thankfully that didn’t happen but it rammed home that Swine Flu may have a serious impact on your business.
Chatting to Hamish from Tank Communication earlier in the week, I was impressed that they have put in place a business continuity plan for dealing with Swine Flu.
The most obvious strategy is ensuring that people can work from home. Here are some things you might want to consider.
- Creating an Intranet page or document with all staff home contact details.
- Check if work computers will work at home. Can documents be backed up on your network? Do you need a VPN to access to corporate systems?
- Is work email available from home? If you are running Exchange do you have Outlook Web Access enabled?
- Set up on a standard instant messaging tool like Skype or Instant Messenger. Are all staff user names listed anywhere?
- Do you need to set policy around mobile phone usage or tolls while people are out of the office?
- If you have staff travelling back from overseas should they be quarantined for a few days?
- What is the trigger to send people home? How long should people stay away for? What is the trigger to bring them back?
There are some things we’ve come up with. What are your suggestions?