Behind the scenes

As product manager for our back office systems at Xero (subscriptions, billing, customer support, analytics, etc), my team aims to ensure that from the moment you sign up to Xero your experience is smooth and ideally flawless.

My Xero is where you manage your information in Xero, your companies and subscriptions. We’ve got lots planned for My Xero and today we’ve released some significant updates.

We have updated the design of My Xero by moving the profile and billing information to separate tabs, rather than being in the right column.

We’ve streamlined the process of adding an organisation by eliminating several steps and instead taking you straight to the setup wizard. Of course, you can always stop and save at any point in the wizard by using the exit button at the bottom of screen. If you do, you will see a new progress bar in My Xero, showing how far along you’ve gotten.

There’s a long list of other changes, some you may notice and many others that are happening behind the scenes to make your experience as smooth as we can. Let us know what you think.

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