Rocket Online specialises in the implementation of online marketing strategies for small and medium enterprises (SMEs). Services include email marketing, online marketing and website management.

"Because it’s an online company specialising in marketing and sales, I love the fact that I can now do even my accounting online."

Amanda says customer service is the factor that makes Xero really stand out for her from other online systems. Xero actually mans its forums with real people and delivers help and services in real time – unlike other companies that set them up but don’t deliver.

"I posted a question on the forum on a Saturday afternoon and received a reply half an hour later from a Xero staff member! How’s that for customer service?"

"It’s real help in real time. The customer service is so speedy – I feel like a special customer."

Amanda also likes Xero’s professional and presentable design. She likes to use the report function because, the graphs make it easy to do and understand.

"It’s great to finally have a simple to use solution that provides me with balance sheets, GST returns and budgeting print outs."

www.rocketonline.co.nz