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Heads up – a new Xero header

An eagle-eyed tweeter spotted this last week.

Tweet about the Xero header

Oh, the intrigue! Well, I’m pleased to be able to confirm we’re changing the look of the header in Xero – in fact, this will become the standard for Xero including the Practice Studio suite of MyXero, Workpapers and Practice Manager for accountants.

As well as providing a more consistent look and feel across all of Xero’s applications, this change will also make it easier for us to deliver new shared features. A good example of this is the ability to search for an organisation – see below.

The change will be rolled out next Monday and since a few things have moved around a bit, I thought I’d let you know what to expect ahead of time.

Where’s the logout link?

Access to the logout link and to your user profile can be found by clicking on your name at the top right of the screen.

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Australian Tax Team gets a new home

Xero has recently opened its second Melbourne office, home to the Melbourne development teams.

The space is next door to the current Melbourne office and it’s been designed to allow us to further expand the development team without having to move in the near future. There’s plenty of room for agile boards, TVs for product reviews, wall space aplenty for our designers to re-imagine solutions and of course the mandatory coffee machine and beer fridge. However, the most important decision has yet to be made – foosball table or mini-golf course?

Australian team based in Melbourne's second Xero office

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Taking advantage of the most disruptive technology ever

In November I delivered the keynote for the Clayton Christensen seminar at the Business Influentials day. It also provided a great opportunity to chat for a couple of hours with the “world’s number 1 business thinker”.

Themes from that conversation continue to be reported as Xero was called out on Forbes this week as a leading cloud disruptor.

Talks on cloud disruption

Clayton writes about how industry disruption has historically followed the same pattern: a new business comes to market with a product, based on a new technology, that simply and elegantly solves a customer’s problem, is easily accessible and affordable. The disruptor not only sneaks up on the competition to become the leader, but grows the market by meeting peoples’ needs who found the incumbent’s product too expensive and complex.

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Help team wins at WriteMark Plain English Awards

2013 Winner Plain English Awards Sentence Transformation

This year I was proud to win the Best Plain English Sentence Transformation award and get an Award of Distinction for the same category at the WriteMark Plain English Awards.

My colleague Ros Black received two Awards of Distinction – one for Best Plain English Sentence Transformation and another for Best Plain English Technical Communicator.

The WriteMark Plain English Awards are an annual event that recognise excellence in clear and transparent communication. It’s always a great night hearing inspirational people speak about the importance of  plain English, and mixing with others who are as passionate about plain English as  we are.

Gregory Fortuin, WriteMark Plain English Awards Trust Chair, said “Xero was warmly acknowledged as a champion of clear, transparent communication. We all know that plain English is imperative for success in business and for the public good.”

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Singapore starting to take off

Singapore is currently experiencing some great traction in the Xero ecosystem. A new Add-on payroll partner, SimplePay, is launching their product into Singapore and we are close to launching bank feeds via Yodlee for Singapore banks.

Simplepay makes Payroll easier

SimplePay is a cloud payroll solution company that started out in South Africa and then released its product for neighboring Botswana. It has long recognised the need for country specific payroll solutions. It has a product in development for the UK and has now released its product into Singapore ready for Jan 1 – the start of the Singapore financial year.

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Crowe Horwath AU offers Xero to 1,000 clients

Crowe Horwath achieves Platinum status

We’ve got some great news to round out the year here in Australia – leading firm Crowe Horwath has reached Platinum status by getting their 1,000th client on Xero. Photo from the day (from left to right): Gavin Fernandes –  Key Accounts Manager, Xero, Greg Emsley – Cloud Sponsor & Group Chief Information Officer, Crowe Horwath and me, Chris Ridd – Managing Director, Xero AU.

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Getting on board with the Small Business Web

the small business webI’ve recently joined the Small Business Web board and am thrilled to help this organization continue its journey towards creating better, more integrated web of business applications.

The Small Business Web is a trade association that believes in world where software works to help small businesses around the world be more efficient and productive. It is made up of nearly 200 companies who are pursuing a vision where anyone, without restriction, can build, sell and use software using infrastructure common by all. Continue reading ›

 

Slow Performance

1:35 am GMT (2:35 pm NZT)  We are experiencing slow performance on Xero applications including accounting and payroll.

The Xero operations team are working on the root cause of the problem and we will rectify as soon as possible.  We will provide another update at 2am GMT.

We apologize for the impact this issue is having on our users.

UPDATE 2:01 am GMT (3:01 pm NZT): Performance has returned to normal however there is a small risk that we will experience further performance issues.  We will continue to monitor the system and further updates will be posted as soon as we have any new information.

 

 

British Accountancy Awards

We think of industry awards as a bit of fun showbiz recognition for the team, and it’s always a good coping strategy to not take them too seriously because you’ll only get depressed when you don’t win.

So, in that level headed spirit we’re super-crazy chuffed that Xero won the Best Client Software category in the British Accountancy Awards at the Tower of London last night, the biggest awards in the UK accounting industry’s calendar.

British Accountancy Awards trophy

It was particularly gratifying to read the comment from the judging panel that “Xero is a poster child for the new breed of online accounting systems.”

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Adding another landmark building in Wellington

We’re pleased to announce that Xero is expanding into a third building in Wellington. We now have over 600 staff globally of which 250 are based in this city.

What has been known as the Manthel building is on the high profile corner of Taranaki and Wakefield Streets, in view of the existing Xero HQ. It is also across the road from an additional space we are leasing in Wakefield Street. The building is being repainted as shown in the picture mockup and will be called Xero Two.

Manthel building becomes Xero Two

Staff will start moving in to Xero Two from the end of December this year. We will take the ground floor of the building for an initial term of just over two years. We are excited about the location and unique character of the building and the landlord is committed to further development work around further space.

This area really is Wellington’s “hi-tech precinct”, with Trade Me, NZX, Infratil and other firms nearby. It is close to transport for commuting staff and there are plenty of cafes and facilities nearby. It’s fantastic to be able to use our growth to revitalize character spaces in this beautiful city,

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