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Death of a cash register

POS system provider and Add-on Partner Vend recently created a video capturing how many business owners feel about clunky old cash registers.

Be warned: there’s some harsh language and pretty gratuitous violence against the poor piece of machinery!

Check out how Vend connects with Xero and works as part of a retail dream team.

 

Read more about Business

 

9 comments

Clint Davis
7 December 2011 #

Wow, this video is great.

Good to see the low cost, non computer generated video makes such a good impression and communicates their message.

good work to Vend for making this video.

Nick Houldsworth
7 December 2011 #

“I don’t know, I’m not a math-magician.”

Cheers team Xero :)

Accountancy
9 December 2011 #

ha ha, love this! Will show this to my clients.

By the way, did any one in Australia has that Square? https://squareup.com/ ? looks good for some of my clients…

Cheers,
Jerry

Ronan Quirke
9 December 2011 #

@Jerry – Square is US only. If it does broaden to international markets, I would be surprised if it could support eftpos right away, which would be key for NZ & Australia. Vend on an iPad might be a good fit?

Accountancy
9 December 2011 #

Thanks Ronan, going to check Vend out!

J

Jason M. Blumer, CPA.CITP
13 December 2011 #

Did Kara Haas put them up to this? Too funny.

James Solomons
12 January 2012 #

Gold….

Mike Block CPA
6 April 2013 #

Terrible Vend – Xero Defect
Vend can use many sales tax rates, but ties each rate to a separate Vend store or inventory item.

For 40+ years, all billing programs I have known could override sales tax rates when invoicing, without requiring separate inventory items for each tax rate. Even small retailers must wholesale occasionally and small wholesalers must retail occasionally. Many companies also may sell in nearby towns or counties, with different tax rates. Vend need not have Avalara’s 15,000 U.S. sales tax districts, but it must let us select a different sales tax rate when invoicing, without needing a different inventory item for each rate.

This is outrageously unacceptable. It is so fundamental that we did not test it before suggesting Vend to a client. They now want a full refund for our QuickBooks to Xero and Vend conversion time, including related integration and training. This is only a Xero issue to the extent that Xero also did not properly test Vend before announcing integration.

That is why I most respectfully request that Xero promptly confirm this problem and require a prompt Vend fix, or stop listing Vend as an integrated product.

Ronan Quirke
8 April 2013 #

Hi Mike, it looks like between yourself, Vend and some of the US Xero team we have some solutions, per your update in community: https://community.xero.com/business/discussion/113961#answer1399128

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