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We’re global!

Today we released the global version of Xero. Now virtually every small business on the planet can use the world’s easiest accounting system. Thousands of customers have been loving Xero in New Zealand, the United Kingdom and Australia. The requests for a global version were overwhelming. It’s great that now anyone and everyone can use Xero, anwhere, anytime.

If you’re new to Xero, this short video will show you why Xero is the world’s easiest accounting system.

The global version of Xero has configurable sales taxes and reporting, so it can be used essentially anywhere. Right now.

The following video shows how easy it is to set up your sales taxes.

We’re really proud that people love using Xero. Thousands of people around the world depend on Xero as the easiest and smartest way to run their business. As always, we’ll continue to make Xero even better based on your feedback. We’ll be listening to customer feedback as we prioritize additional country-specific features throughout 2009, to make it even easier and smarter for your part of the world.

We look forward to getting to know many small business owners around the world. Send us an email, comment on our blog, tell your friends.

We’re here to help you be more successful.

 

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12 comments

Amusis
22 December 2008 #

Nice development. However, you may want to review your pricing.

The UK version is £29 per month- equal to $43. However, the global version is only $29 per month- not $43!. This is bad for 2 reasons:

First, the global version is 33% cheaper than the UK version. As such, customers have an incentive to migrate en-masse to the global version. The only cost is changing a few tax code. The payoff is a 33% discount.You may have created a problem for yourselves.

Secondly, UK customers will feel cheated. Xero is a great product, but already much more expensive than rivals like Kashflow (£16), Winweb (£12), e-conomic (£14), Sagelive (£10), Liquidaccounts (£20). Watching customers on the global version paying 33% less will onlymake Uk customers feel even more overcharged.

I would recommend that you cut the price of the UK version to £19 monthly. This is the £ equivalent of the $29 price of the global version. This has two advantages: you bring the global and UK versions to the same price, and you bring the UK price more in line with those of competing products.

Katie
22 December 2008 #

I agree with the Amusis comments. UK Version needs to be reduce to £19 from £29. UK Customers are paying between $14 to $15US Dollars more.

Also £29 is equivalent to about $74NZ for the same product.

Rod Drury
22 December 2008 #

Hi Amusis

Yes we are very aware of that inconsistency.

Global came together earlier than originally planned and we decided to make it available ahead of some other changes originally planned for the same time – like a UK pricing review.

We will address this very early in the new year.

Best regards,

Rod

Mike Scott
23 December 2008 #

Are you guys gonna use data from yodlee or similar to provide the automated bank feeds as you do currently? Yodlee connects to 11,000(!) different banks and money providers.

Rod Drury
23 December 2008 #

Hi Mike, that’s an option we’re looking at.

Cheers

Rod

Amusis
23 December 2008 #

Dear Rod

Thanks for the response. I’m in the process of choosing an online accounting package. I really love Xero, but I’m in the UK, and the current price is just a little too hard to swallow, considering what the other alternatives are costing.

Eagerly looking forward to the price review, and you’ll definitely have a new customer afterwards.

Xero World « Rowan Simpson
24 December 2008 #

[...] Xero World Published December 24, 2008 Ventures , Xero Congratulations to the team at Xero, who have released their global version. [...]

Chris
18 April 2013 #

Hi Rod & the Xero team,

Sorry to bring up such an old post but I was doing some searching to find out what the Global Version is.
I see that you have dropped the price of the UK version from the £29 to £19 per month to bring it in line with the Global Version pricing.
What about your fellow Kiwi’s who have to pay $49 per month which is about £26 or US$41 per month!
Can we just use the Global Version at US$29?
Or will you also bring down the price of the New Zealand version?
The price is the only thing stopping us from moving to Xero.

Thanks

Rod Drury
18 April 2013 #

@Chris,

Each country version has different features and costs.

For example in NZ you have direct bank feeds from all the big banks included for free, you have the GST features, postal address lookup and a full team in place doing local events and helping partners and customers around the country.

We haven’t put our prices up for 6 years while we deliver new features pretty much every month over that time.

Xero delivers huge value for money already and continues to add more. If pricing differences is your issue you’re focussing on the wrong things. We’ll make your life so much easier.

So as a fellow kiwi, support a local company and shareholders, enjoy the massive value and get into it.

Chris
18 April 2013 #

Thanks Rod and yes I would love to support a local company however not when i feel I am paying too much. (Much like most technology and software for sale in NZ compared to buying on-line from overseas)

You may not have put your prices up in 6 years here but you have decreased your prices for overseas customer so why not NZ?

You’ve given pretty much the same answer I’ve had from other Xero team members and that is that Xero is great value for money with all the time saving features and benefits.
That’s great but why are overseas users getting even better value for money than us Kiwi’s?

Rod Drury
18 April 2013 #

I explained the substantial differences in products I thought pretty clearly. With currency moving so much and wanting to align close to the 9′s (e.g. 19, 29, 39) it’s actually quick hard to change prices.

Any decreases we have done (I actually can’t recall dropping the UK pricing, that must have been ages ago) were done pretty early as we tested in market.

We don’t get much push back on price at all and work really hard to not put them up. For each customer we’re managing lots more data each year and providing lots of new features.

Australia was looking the most expensive as their currency is so strong but we’ve added payroll so that is huge value.

We’re very comfortable with NZ pricing and feel we are delivering superb value. But if we’re not delivering enough value to you then the choice is yours and don’t buy. Over time we hope we’ll be compelling and you’ll come on board.

We have lots of big new stuff in the pipeline this year which make Xero even more compelling.
We hope we’ll see you soon.

It’s a cup of coffee every 3 of days. No servers, bank feeds, continuous updates and free support.

Bargain!

Paul Volpe
19 April 2013 #

Hi Rod,

I’m a big fan of Xero and pump it up to everyone, (probably to my social detriment at times!) it’s an awesome product and great value. I’m glad you have shook up a lazy software market milking business and accountants for too long. Keep it up.

I’m a CA working with small biz in Australia, and my concern is you are significantly missing the micro end of the market with your pricing.

I’ve got clients from 300K to 10M plus income using the $49/mth and $64/mth. Now to these guys the cost is irrelevant.

Obviously you’ve kept the $29/mth plan super tight, the famous McDonalds pricing method to pick the winner in the middle. The problem is your small option is a nip glass rather than a small cup.

So the problem is it’s too tight, to any micro business or freelancer, 5 invoices and 20 stmt lines per month is quite frankly a joke.

I can’t even suggest it because it’s an obvious non option based on these criteria so it’s $49/mth or the reasonably priced cash book. The cash book then loses huge value from the loss of invoicing and we’re back to the old school excel business – and cash book is not what you want these guys on.

I am convinced that if you could up the limits marginally – this plan would be a great stepping stone for micro business/freelancers who are probably cost conscious &/or start ups that will quickly grow into the higher priced plan especially once they see the value in use – then once they walk into the higher priced plan it’ll be like water off a ducks back!

This is even more relevant recently with competition heating up – MYOB at 29/mth and Saasu even cheaper – both inferior products but with flashy websites – entry pricing may be the key to capturing this huge market.

E.g. 20 invoices, 100 bank stmt lines, 1 employee. Or even better 50 Inv, 100 stmt lines, 1-3 employees.

This would give all the company contractors / sole traders out there an option – why should they pay the same price as large businesses (relatively large!).

Look forward to hearing your thoughts on this.

Cheers
Paul

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