Skip to content

The changing face of business leadership in Australia

Last week I attended a roundtable breakfast with five other CEOs from a range of prominent organisations to discuss the changing face of business leadership in Australia. The event was chaired by (Fairfax) BOSS Magazine Editor, Joanne Gray and I was joined by:

  • Matt Barrie, CEO, Freelancer;
  • Peter Birtles, Managing Director and CEO, Super Retail Group;
  • Kate Burleigh, CEO, Intel;
  • Bill Pulver, CEO, Australian Rugby Union; and
  • Ann Sherry, CEO, Carnival Australia

The discussion centred on a range of topics from a recent whitepaper written by Change2020, a management consulting firm in Sydney that specialises in leadership, business, culture development and change management.

Continue reading ›

 

Keeping our people happy – shrugging off my HR shoulder pads

Anne Allen, UK HR Manager, tells us all about her goal of keeping our people happy, engaged and motivated:

As Xero UK’s HR Manager, part of my role is making sure each and every one of us is happy, engaged and loving the job – quite a tall order, as you’d imagine! But in our recent Xero employee survey 92.2% of the UK team said they feel a great sense of commitment to Xero UK. And 90.6% said they’re committed to going the extra mile. That’s an impressively high engagement level, which is great news for the future of the business.

UK Xero team at MK Expo

UK Xero team at MK Expo (Anne second from right)

We’ve grown rapidly over the past year and the power of fresh, enthusiastic recruits and the energising force of newly employed people has definitely charged the Xero batteries and we’re raring to go!  My job will be to help maintain this amazing level of motivation in the team as we continue to expand and take on more and more talented people.

Continue reading ›

 

Guest blog: Why my business accepts bitcoin and why yours should too

Guest blog by Ryan Lazanis, CPA, CA of Xen Accounting, Montreal

bitcoin accepted here

Bitcoin is a pretty hot topic right now, and for some, it’s a bit mysterious and controversial. How can we have a global virtual currency that’s completely decentralized and completely unregulated? A type of money that isn’t controlled or regulated by any bank or government is enough to make some people uneasy, that is until you learn more about what bitcoin is and how it works. It’s one of the smartest, most forward-thinking innovations of our generation, and it might just reshape the way we do business.

What is bitcoin?

Continue reading ›

 

Switching from MYOB to Xero in Australia is free and easy

During our February Roadshow, we announced we were offering free conversions from MYOB to Xero for Bronze and above certified partners. It was a well-received announcement – the room erupted into applause! We know that one of the biggest obstacles our partners have in moving their clients over to Xero are conversions, so we wanted to provide them with a service that would be easy, automated, and best of all, free.

We are happy to announce that for applicable partners in Australia free conversions from MYOB  to Xero started today. Jet Convert has managed thousands of conversions and is ready to scale with its automated service. Hear from Alexander and the team at Jet Convert on our conversions page and start moving clients on to Xero today.

 

University of Oxford Silicon Valley Trek

Guest post by Karl Loo, MBA Candidate 2014, Saïd Business School, University of Oxford

Silicon Valley Trek for Saïd's Business students

As a New Zealander, it was a proud moment to lead my classmates from Oxford University to visit Xero – a leading Kiwi business – in San Francisco.

This year, our trek list included the likes of Google, Facebook, Square, IDEO, Y-combinator and Xero. Although Xero is a new arrival to the Silicon Valley scene, I have been watching Xero and its phenomenal growth in New Zealand. Now the company is one of the largest companies in New Zealand and is on track to dominate the accounting software segment globally – and it was great to see them in their new offices in the homeland of IT innovation.

Xero was one of the stops on the Silicon Valley Trek

From an MBA student perspective, hearing from the executive leadership team was thought provoking. Highlights included learning about the agile product development methods as well as the unique challenges of marketing a traditionally unglamorous sector, accounting. The class was impressed that a provider of accounting solutions could have a focus on beautiful design, as well as the sheer pace of growth of the company – “everything doubles each year” was a phrase that struck us.

 

San Francisco Xero product hackathon

At Xero, we’re so committed to innovation that we host a product hackathon every quarter for our San Francisco product teams. These allow ideas from our team to get the chance to move from an idea to working prototypes.

We hold two types of hackathon events in our San Francisco office. Our HackIt events last a few days and are focused on innovative ideas with few rules attached. Our ShipIt events give the team the chance to work on something that they want to improve but it must be delivered, ready for release, after two days. It’s understood that there’s no obligation on Xero to ship any of the projects. However, it’s a way of generating ideas that we can use for planning future work on the products.

Hackathon payroll product team

San Francisco Xero Product team

The winners of our hackathon last week in San Francisco was the Xero Achievers. They worked on the gamification of payroll using badges and Facebook integration. We also had teams working a new tax engine, automated timesheet check in/out using a mobile app, a new architecture framework, a goal tracking app, a conversion tool, hotkey navigations, and an on-screen calculator. It was a great few days, with lots of passion, collaboration, discussions and of course nerf gun battles.

HackIt Hackathon Winners

Xero Achievers Hackathon Winners

What is a hackathon?

hackathon is where there is free rein to work on projects the team think will be useful, innovative or cool. Our events kick off with a traditional hot American breakfast to keep the energy levels high for the day. Then, the fun begins.

Regularly scheduled work takes a back seat while the team build, code and hack away on something that interests them – whether it’s an issue they want to solve, a process they’d love to improve, or something completely random they want to try. They’re encouraged to think outside of the box and they have the chance to collaborate with other team members they may not normally work with.

There’s a few key reasons why we do these events:

  • Thinking out of the box – gives an opportunity for those radical ideas that would never be prioritized.

  • Fostering innovation – If there are no constraints then anything is possible.

  • Enjoying work – Culture is a huge part of working here and these hackathons help to make Xero a great, fun, place to work.

These hackathons embody our company culture of creativity, challenging the norm and having fun whilst we do it. Giving our teams the freedom to work on whatever they want for a couple of days keeps them on their toes and challenges them, both creatively and technically. We believe that being surrounded by innovative ideas helps develop new ones, and pushes us to think outside the box.

Already started thinking about a project you’d work on? If you think you might be a good fit for the Xero team, head on over to our careers page to apply for an open position!

 

Get paid faster with SMS My Debtors

SMS My Debtors Xero Add-onSMS My Debtors sends friendly SMS reminders before an invoice falls due and follows up invoices that remain overdue. Don’t get lost in your customer’s inbox! Research shows that SMS messages convey more urgency, have eight times the response rate and in most cases are read within 90 seconds.

Who is it for?

Businesses looking to reduce their debtor days and in turn increase cash flow.

How it works with Xero

Set and forget! Continue to use Xero as you do now and SMS My Debtors will sync daily and send reminders on overdue invoices. Saving you valuable time and headache.

Where you can use it

It’s available around the world, including Australia, New Zealand US, UK and Canada.

Try out SMS My Debtors for free

You can sign up to try out SMS My Debtors with Xero for free.

 

Xero unaffected by OpenSSL issue

A security flaw has been discovered in the popular OpenSSL cryptographic software library that is used by up to two thirds of the internet, as well as by a small number of services that Xero uses. Xero has in no way been affected, and your data is safe. More information is available at the OpenSSL page which includes the Security Advisory.

The researchers who discovered this issue have given it the dramatic name of “Heartbleed”, which you may also see referenced in some news articles.

Steps Xero has taken

Any time there is a potential threat to Xero, we conduct a Security Incident process which includes investigating the potential impact to Xero and our customers.

  • The immediate step we took was to evaluate which Xero systems use OpenSSL, and whether they used the affected version. The majority of our environment does not use OpenSSL as we run predominantly Microsoft technologies. The sweep of our environment showed no servers or sites running the affected versions.

  • The second step was to evaluate which external systems we, or direct customers, use that may be vulnerable. The only vulnerable site identified was our Australian Partner ‘Toolkit’, which stores no customer data and does not allow users to log in. Our third-party hoster for that environment is August, and they admirably patched the issue within 30 minutes, for which we thank them. The Xero Toolkit site is no longer vulnerable.

As stated above, we have no reason to believe that any of Xero’s environment is affected by this OpenSSL issue. We count ourselves lucky in this case, as a lot of other SaaS providers haven’t been as fortunate.

What you can do

Even though your Xero account is not affected, it is good practice to regularly change your passwords that you use online, and to use a different password for each site that you use.

To protect you from other sites that you use being compromised, consider changing all your passwords for important services now, while it’s at the front of your mind.

To manage multiple passwords for different websites, so that you don’t have to remember them all, we recommend the use of a password manager such as KeePass.

What we will do next

While we don’t have any immediate actions needed to protect our users, we are looking at whether there are any further steps we can take to add additional protection. I’ll update this post later with any action we take as an outcome of this threat.

If you have any questions, please do not hesitate to contact me (Security Officer, Xero) via our support channel (support@xero.com).

 

 

January self-assessment for accountants: process, systems and cloud benefits

The start of the year is a busy time for UK accountancy practices. The deadline for self-assessment means that January can be a pretty hectic month, and when you’re busy it really focuses attention on how efficient (or otherwise) your processes and systems are.

With this in mind, we got together with AccountingWEB to ask a sample of 1,100 accountants how the 2014 self-assessment period was for them this year.

UK accountants' self-assessment infographic

Continue reading ›

 

US Payroll in Xero: Texas and taxes

As a follow up to our previous article, we’re excited to provide an update on the last few US Payroll releases.

Lone Star State

US Payroll in Xero now supports tax calculations for Texas work and employee locations. We had a lot of demand to bring payroll to Texas — after all, it is the state with the second-largest population — and we’re pleased to make this happen for small businesses that reside there.

payroll-settings
Continue reading ›