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Holiday schedule: Automatic bank feeds

Automatic feeds from some of our banking partners will be temporarily suspended over the Christmas and New Year periods, coinciding with the bank holidays.

ASB and Kiwibank daily feeds will be unaffected, their feeds will continue to arrive daily.

For the other banks (ANZ, BNZ, NAB, National, TSB, and Westpac) the following schedule is expected:

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On the days when the feeds resume they will include statement data from all of the days they were suspended.

Holiday schedule: Customer Support

Over the holiday period our customer support team will be away from December 25-28 and on January 1. We’ll respond to support messages immediately following those dates.

People say Xero is fun, but we hope you get the opportunity to have a little break too!

Merry Christmas from Xero

Thank you to Customers, Partners and Shareholders for your support this year.  We’ve had a great time working with you to make life for small businesses easier.

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We’re really excited about what we’ve achieved this year and what 2009 holds for us. Thanks to the support of our Shareholders we’ve been able to assemble a world class team that it’s a privilege to be a part of.  I’m really proud that all of our people take the responsibility of looking after our customers seriously and really enjoy helping small businesses out.

They’ll be a few of us keeping an eye on things over the break, but we hope that all of you have your numbers up to date and can enjoy some time away from work with your families.

2009 will be challenging for many and we’ll be working hard to help you through that. That will be a key theme from us in 2009.

In 2009 we’ll be able to start showing the stuff we started this business to do. We had to build the platform first and with our core accounting feature-set quickly getting there we we can begin to demonstrate the magic of technology and networks. We are only just get started.

To quote Randy Bachman: “You ain’t seen nothing yet”

Merry Christmas from all of us at Xero.

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