Beautiful accounting software

Global Xero Team

United States Leaders

Jamie Sutherland

Jamie Sutherland

President, US Operations

Jamie has been running teams at both large corporations and early stage ventures for over 10 years.

Before he joined Xero, Jamie ran a North American business unit of accounting software provider Sage. Under Jamie’s leadership, Sage grew to serve over 500,000 small business customers.

Ian Vacin

Ian Vacin

Vice President, Marketing & Product

Ian is responsible for marketing in the US. He has over 15 years experience in the high tech industry with expertise in the design, development, and marketing of software solutions.  He has led marketing, product management, and engineering teams in Fortune 500 companies and early stage startups.

Previously, Ian worked at Intuit where he led the QuickBooks ProAdvisor Program and was the Offering Leader of Intuit's Mac Financial Software.

Carla Caldwell

Carla Caldwell

US Training Manager

Carla looks after US training for accounting professionals. She has been training accounting professionals and small business owners for over 10 years on multiple small business and mid-market accounting packages including Sage. As a former business owner and consultant, Carla brings real-world experience (and a little humor) to her training classes.

Global Executive team

Rod Drury

Rod Drury

Chief Executive / Executive Director

One of New Zealand's leading technology entrepreneurs, Rod is a member of the New Zealand Hi-Tech Hall of Fame, NZ Hi-Tech Entrepreneur of the Year in 2006 and 2007, World Class New Zealander for ICT in 2008 and an Honorary Fellow of the NZ Computer Society.

Rod is a member of Victoria University of Wellington Faculty of Commerce Advisory Board.

Hamish Edwards

Hamish Edwards

Co-Founder

Xero Co-Founder and Chartered Accountant Hamish oversees product matters and business relationships with the accounting community.

Formerly, Hamish managed company financials and took Xero through its IPO. Hamish then went on to establish Xero in the UK, where he was responsible for banking relationships, strategic partnerships, direct sales and the accounting industry.

Before Xero, Hamish was CEO and Chairman of accounting firm Openside, which was acquired by Deloitte in 2011.

Alastair Grigg

Alastair Grigg

Chief Operating Officer

Alastair oversees all aspects of product development and service delivery, from design to customer support.

Alastair has 16 years of IT industry experience with large vendors such as IBM and startups such as Glazier Systems and utilyx.com. Before he joined Xero, he was CIO at Air New Zealand, where he was responsible for 400 enterprise systems and 200 staff.

Ross Jenkins

Ross Jenkins

Chief Financial Officer

Ross is responsible for group strategy and investor relations. He brings to the CFO role 30 years of financial and general business management experience.

Before joining Xero, he held a range of roles from Audit Clerk to MD in organisations like PWC, Lion Breweries, Horner Greenlees, Baycorp, ComputerLand NZ and Onesource. He has also been involved in a number of M&A and Executive consulting assignments while maintaining directorships in small IT companies.

Stuart McLean

Stuart McLean

Chief Revenue Officer

Stuart oversees the global sales, marketing and training teams as they continue to grow rapidly internationally, particularly in Australia, the UK and the United States.

Stuart was previously with Google as Head of Enterprise Australia New Zealand, driving cloud applications business for products such as Google Apps. His previous roles also include managing a distributor for cloud ERP solution NetSuite and an extensive career at enterprise software vendor Oracle.

Natasha Hubbard

Natasha Hubbard

General Manager Human Resources

Natasha's challenge is to lead HR strategy as Xero continues to grow and hire people in offices all over the world. She has more than 10 years experience in HR, with recent roles in the telecommunications and education sectors.

She joined Xero after six and a half years with telecommunications company Alcatel-Lucent, where she was involved in the full spectrum of global HR initiatives.

Duncan Ritchie

Duncan Ritchie

General Manager Operations

Duncan manages our IT and operations teams, making sure both our systems and service meet the high standards Xero customers have come to expect. He has held IT management positions for over 10 years.

Duncan came to Xero after three years as Gen-i’s head of Application Management. In this role, he managed the lifecycle of Gen-i's business applications, focusing on simplifying the business through application improvements.

Paul Williams

Paul Williams

General Manager Finance

Paul oversees company reporting and financial control. He has been a Chartered Accountant for more than 25 years.

Paul joined Xero after six years at Telecom, where he held a variety of finance roles within the Mobile and Consumer operating segments. He was also a Senior Audit Manager at Price Waterhouse, which included working in the US and UK.

Chris Teeling

Chris Teeling

General Manager Strategy

Chris has responsibility for Xero’s strategy development. He has over 15 years of experience in the technology industry developing and executing strategy, business planning and M&A. He has a passion for innovation and driving rapid business growth.
Chris joined Xero from a role establishing a SaaS business in the US where he oversaw business development and marketing. Prior to this he has directed strategy, M&A and consulting services for Capgemini and held global management roles with JP Morgan in London and New York.

Nathan McLean

Nathan McLean

General Manager Global Facilities

Nathan makes sure Xero staff have great office space and facilities, an exciting challenge as we hire lots of new people to keep up with our rapid growth.

Nathan has more than 10 years experience in the property and facilities industry. Prior to Xero, he spent three years with Alcatel-Lucent managing their property, facilities and EH&S needs as well as overseeing their 2011 head office relocation. 

Sue Pak

Sue Pak

Global Product Training Manager

Sue heads up Xero training, creating education paths to help Xero users get the most out of their software.

She is an NZICA member with more than 20 years of experience working as a Chartered Accountant in both practice and business, and has implemented many software systems. Sue’s high school teaching qualification and her experience with a variety of software products has given her a real passion for helping people learn.  

Nigel Piper

Nigel Piper

General Manager Customer Support

Nigel manages Xero's Customer Support area making sure we are delivering fantastic customer service to all of Xero's customers.  He has been involved in managing customer experiences for over 15 years.

Prior to Xero, Nigel had a long career at Inland Revenue where he had a number of operational management and customer interaction roles including the management of contact centres, complaints management, child support, and more recently the introduction of technology applications such as voice biometrics and natural language speech recognition.

Product team

Philip Fierlinger

Philip Fierlinger

Head of Design

Philip started his career in Silicon Valley, designing mobile devices at General Magic. He later founded digital agency Turntable, doing innovative work for clients like Apple, Beastie Boys, Dreamworks and Playstation. At Xero, Philip oversees the design of everything Xero: product, marketing, branding and overall customer experience. 

Sara Goepel

Sara Goepel

Product Manager - Service Delivery

Sara is the service delivery product manager developing Xero's back office applications. Sara spent six years at award winning web design agency Shift managing large scale web projects across a wide range of clients and industries. Before moving to New Zealand from Canada in 2001 Sara began her career developing the online presence for small businesses.

Andrew Tokeley

Andrew Tokeley

Product Development Manager

Andrew is responsible for managing the flow of exciting new features at Xero and supporting the product team to deliver these. Prior to joining Xero Andrew worked for 7 years at Intergen, a Microsoft Gold Certified Partner.

Andrew is a regular speaker at TechEd and local user groups. In 2010 Andrew's community involvement was recognised by Microsoft and he was awarded a Silverlight MVP.

Craig Walker

Craig Walker

Chief Technology Officer

New Zealand Hi-Tech Young Achiever of the Year in 2007, Craig Walker leads Xero's software development team. Craig has spent his career building mission critical Internet applications, including co-founding software-as-a-service provider Viatx and working for leading Microsoft consulting firm Glazier Systems, now Intergen.

Matt Vickers

Matt Vickers

Product Manager – Mobile and Banking Integration

Matt runs the mobile and banking integration teams at Xero and is responsible for the delivery of Xero functionality and features on the latest and greatest mobile handsets, and Xero's cross-over with the world of banks and payments.

Before joining Xero Matt worked on some of New Zealand's largest and best-known websites at award-winning design agency Shift.

Tony Rule

Tony Rule

Product Manager – API

Tony leads the developer API team and aims to provide 3rd party developers and Xero customers best in class developer API and partner programs. He is  passionate about design led, test driven and agile software development. Previous experiences include running a software startup for 5 years, project management and training roles at Xero.

Chris Spence

Chris Spence

Product Manager – WorkflowMax

Chris is the product development manager of WorkflowMax and Xero’s Practice Manager.  Chris was the Co-Founder and architect of WorkflowMax which was acquired by Xero in February 2012.  Prior to developing WorkflowMax, Chris spent several years developing outage management solutions for several of Australasia’s leading electricity utilities.

John Freeman

John Freeman

Product Manager – Global Payroll

John is the development manager for Xero’s Australian Payroll product. He was a co-founder at Paycycle which was acquired by Xero in 2011. Before starting Paycycle John worked as a solution architect in various Australian Federal Government agencies for over 10 years.

Catherine Walker

Catherine Walker

Community Manager

Catherine is at the centre of Xero's social media activities and is better known as OG (Orange Girl - the name came about due to a passion for all things orange). She is dedicated to getting our customers what they need and making sure they have a voice internally.

Before Xero Catherine worked in public, private and start-up companies including the Reserve Bank of New Zealand, Environmental Risk Management Authority and Viatx. These roles focused on analysis and user documentation.

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